Customer Service Training Workshop with Unicaf University – Mwebantu


11 people behind a crime syndicate in which phones, money from mobile wallets and business bank accounts were stolen have been arrested.

Investigation services have since recovered 15 mobile phones and 25 SIM cards which were allegedly used in criminal activities.

Suspects arrested behind the series of criminal activities include three mobile money ATM operators, two former ISON employees, a company hired by Airtel to run their call center services and another suspect still working for ISON. .

Police Inspector General Lemmy Kajoba said the union was dissolved after security services received complaints from members of the public.

“The National Cyber ​​Security Task Force comprising the Zambia Police Service, the Anti-Corruption Commission (ACC), the Drugs Commission (DEC) and the Zambia Information and Technology Authority of Communication (ZICTA) received complaints from members of the general public that cellphone theft had become commonplace and the complainants were having their money illegally withdrawn from their mobile money wallets and commercial banks,” said he declared.

Mr Kajoba said it was done after their personal identification number (PIN) codes were interfered with by unknown criminals after the phones were stolen between January and August this year.

“The National Cyber ​​Security Task Force opened investigations and successfully apprehended six suspects, Ernest Mwewa, 21, Peter Bwalya, 28, Rodgers Makanya, 31, Fred Banda, 24, Leonard Kasonde, 28 and Kelvin Zulu, 28. The interrogations led to the arrest of three mobile money ATM operators, namely 26-year-old Lawrence Tembo, 25-year-old Michael Banda and 25-year-old Brian Nangala,” he said.

Mr Kajoba said the trio of mobile money booths led the team to the arrest of two former employees of ISON Zambia, a company contracted by Airtel Zambia to run their call center services.

“They are Shebby Chikwangano, 36, and Eric Mubu, 30. After questioning, the two suspects led investigators to the arrest of Isaac Zulu, 27, an ISON employee tasked with changing PINs and resetting PINs for members of the public including cellphones had been stolen on behalf of the other suspects,” he said.

He said the task force managed to recover 15 cell phones and 25 SIM cards.

“All eleven suspects have been charged and arrested for the offenses of theft contrary to Section 265 of Chapter 87 of the Penal Code Act and unauthorized access to data contrary to Section 49 of Act No. 2 of 2021 on Cyber ​​Security and Crimes Laws of Zambia Suspects will appear in court soon,” he said.

Mr. Kajoba further sent a strong message warning criminals in the vice that the law will catch up with them as they will be hunted down.

(Mwebantu, Thursday September 8, 2022)


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